Royal Apollo

Royal Apollo Group is a Dutch family-owned company and a global leader in the design and production of conveyor systems, including spiral conveyors. Configuring the right system is a detailed process: factors such as conveyor speed, elevation change, material type, product weight, and climate conditions all play a role.

The problem is that the information customers provide is rarely structured. It arrives across multiple documents, often written in different languages, and needs to be manually interpreted before a sales engineer can begin preparing a quotation. That process takes significant time - time that could be spent on something more valuable: advising the customer on the best possible solution.

Royal Apollo's ambition was clear. Their sales engineers should be advisors, not analysts.

The Quotation Agent creates a substantial time saving in every quotation process. Sales engineers no longer spend hours parsing documents - they receive a ready-made starting point and can direct their attention toward advising the customer and building the right solution together.

Royal Apollo can now handle more enquiries with the same team, while offering customers a faster and more proactive service experience.